Privacy Policy

1. Introduction

Welcome to FileConverterPro. We are committed to protecting your privacy and providing you with a safe experience when using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to it.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you contact us, express an interest in obtaining information about us or our products and services, or otherwise interact with our website. This information may include:

• Email address (only if you contact us)
• First and last name (only if you provide it)
• Information you provide in communications with us

2.2 File Information

When you use our file conversion services, we temporarily process the files you upload. We do not:

• Permanently store your uploaded files
• Analyze the content of your files for any purpose other than conversion
• Share your files with third parties

All files are automatically deleted from our servers after processing, typically within one hour.

2.3 Technical Information

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:

• Device and usage information (browser type, IP address, referring/exit pages)
• Operating system
• General location information (country or city)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our file conversion services
• To improve our website functionality and user experience
• To respond to inquiries and customer service requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To serve relevant advertisements (via Google AdSense)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. Cookies are small data files that allow us to remember your preferences and enhance your user experience.

We use the following types of cookies:

• Essential cookies: Necessary for the operation of our website
• Analytics cookies: Help us understand how users interact with our website
• Advertising cookies: Used to deliver relevant ads and track ad campaign performance

4.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense may use cookies and web beacons to collect information about your browsing activities in order to provide you with targeted advertisements.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You can opt out of personalized advertising by visiting Google Ads Settings.

4.2 Google Analytics

We use Google Analytics to track and analyze the usage of our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google's ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser or by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

The files you upload for conversion are processed in a secure environment and are automatically deleted after processing is complete.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@fileconverterpro.com.